Pooju Kumar
speaker
61 appearances
1 recordings
1 series
first heard Nov 2019
last heard Nov 2019
Pooju Kumar’s voice in public audio — every appearance, attributed to the second.
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Appearances
Today, I'm joined by Dr. Ron Walls, who's the Executive Vice President and Chief Operating Officer at Brigham Health, to discuss his perspective as a major hospital operator.
Ron, thanks so much for joining me today.
I'm going to ask one unrelated question, which is, I'd love to just have you play back the story of how you got into medicine overall.
Look where you are today.
Ron, from your perspective, why has the industry struggled to address productivity?
And how much do you think the productivity problem can be solved, particularly by academic medical centers versus others in the system?
given how unique AMCs particularly are, I imagine that the bar is even higher.
In your opinion, what do you think are the two or three biggest gaps that AMCs have to address to achieve a more productive health system?
How would you suggest that your peers start to have a conversation about it?
Because I think the point that you're raising is a critical one, and that has been the headline for so long.
You know, we're focused on mission.
We're all about mission.
How would you kind of raise this point?
So interesting, because it sounds like you've already started down this journey.
And you spoke a little bit about the conversations you had, I'm imagining more with chairs and other leaders, managers in your organization.
How do you think the concept of productivity translates down to the frontline, maybe more junior managers, but also frontline healthcare workers?
That's great.
One of the issues that we see sometimes within the industry is that you have efforts that start and then they filter out over time.
I'd love to hear how we can actually think about maintaining efforts around this theme.
Sort of the continuous improvement culture.
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