Pooju Kumar
speaker
61 appearances
1 recordings
1 series
first heard Nov 2019
last heard Nov 2019
Pooju Kumar’s voice in public audio — every appearance, attributed to the second.
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Appearances
And to your point, there's something about how do we actually collect data that's meaningful, but then how do we make sure that people are using that data?
So we recently heard from the CEO of Oscar who spoke about the way his company thinks about using data in terms of dashboards and getting the right information to the right people.
One of the concepts he talked about was around time-limited dashboards.
So how do we actually become so future-thinking about data that we recognize that dashboards might only be relevant for two or three months, and then we're off building the next more relevant one?
Two questions for you stemming from that.
First is, how do we think about actually shifting mindsets in healthcare that we can even start to consider a future where this might be how every worker thinks?
And second, what will it take to actually mobilize all the data that we have such that we can even develop the right insights?
Ron, I'd like to step back and think about active asset management again as one example on one side of the spectrum.
On the other side of the spectrum, you have the fact that at several health systems around the country,
We can't even measure the clinical FTE or the amount of time that our most precious resource, physicians and other caregivers, should be allocating to their jobs and to seeing patients.
Can you just talk a little bit about that dichotomy to me and what it will take to actually solve some of the fundamentals as well?
Ron, one of the beauties of healthcare is that it is a patient-facing business slash mission at its core.
And because of that, the cost structure of any health system is largely devoted towards labor, as it should be given the fact that we fundamentally touch patients in this industry.
How do you reconcile the concept of productivity in healthcare and the fact that healthcare systems are often the largest employers in their geography?
If we switch tacks a little bit now, I'd like to think about you and your role as an educator.
And you spent a large portion of your career in the role of a chair, as you said, and in that role.
And in leading up to that, you spent a lot of time with residents and medical students.
How would you think we need to change the way that we actually do our training to emphasize these concepts around productivity that will be so critical to getting the system sustainable going forward?
Ron, what have you learned in your role as COO that you either didn't know or didn't think about as much when you were the chair of your department?
Well, thanks so much for your time, Ron.
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