Randy Paterson

Yeah, although even in a situation like that, and this is where it can be a little bit tricky to figure out, okay, how am I going to address this and why it's often important to think it through before you're in that situation. But it might be something like, John, you were going to get that report done by the 22nd. Here we are, it's the 22nd.

Yeah, although even in a situation like that, and this is where it can be a little bit tricky to figure out, okay, how am I going to address this and why it's often important to think it through before you're in that situation. But it might be something like, John, you were going to get that report done by the 22nd. Here we are, it's the 22nd.

And what can you tell me about the progress of that report? Or, John, it seems that when you set estimates as to when work will be done, it tends not to happen. How can we change that? You'll notice that my responses tend to be quite brief. We can get into a discussion later, but it tends not to be a long speech.

And what can you tell me about the progress of that report? Or, John, it seems that when you set estimates as to when work will be done, it tends not to happen. How can we change that? You'll notice that my responses tend to be quite brief. We can get into a discussion later, but it tends not to be a long speech.

And what can you tell me about the progress of that report? Or, John, it seems that when you set estimates as to when work will be done, it tends not to happen. How can we change that? You'll notice that my responses tend to be quite brief. We can get into a discussion later, but it tends not to be a long speech.

I think the idea behind a lot of people is if the other person comes back with something, I don't know what they're gonna come back with. So I better have a whole script in advance and deliver the whole thing before they have a chance to say anything.

I think the idea behind a lot of people is if the other person comes back with something, I don't know what they're gonna come back with. So I better have a whole script in advance and deliver the whole thing before they have a chance to say anything.

I think the idea behind a lot of people is if the other person comes back with something, I don't know what they're gonna come back with. So I better have a whole script in advance and deliver the whole thing before they have a chance to say anything.

Uh, really it's going to be a dialogue probably, and you're going to have to do a little bit of improvisation, you know, so you're going to have to come up with your point, know what your point is before you go into the encounter, make your point clearly, briefly, let the other person speak and then be able to follow up.

Uh, really it's going to be a dialogue probably, and you're going to have to do a little bit of improvisation, you know, so you're going to have to come up with your point, know what your point is before you go into the encounter, make your point clearly, briefly, let the other person speak and then be able to follow up.

Uh, really it's going to be a dialogue probably, and you're going to have to do a little bit of improvisation, you know, so you're going to have to come up with your point, know what your point is before you go into the encounter, make your point clearly, briefly, let the other person speak and then be able to follow up.

Absolutely. Nonverbal behavior is really important. One of the things that I encourage people to do is go to a dog park and look at the dogs. And you can tell which are the alpha dogs and which are the beta dogs, if you like. And we're not after alpha aggressiveness. So we're not after the sneering, masterly person. I'm sure we can think of examples from public life.

Absolutely. Nonverbal behavior is really important. One of the things that I encourage people to do is go to a dog park and look at the dogs. And you can tell which are the alpha dogs and which are the beta dogs, if you like. And we're not after alpha aggressiveness. So we're not after the sneering, masterly person. I'm sure we can think of examples from public life.

Absolutely. Nonverbal behavior is really important. One of the things that I encourage people to do is go to a dog park and look at the dogs. And you can tell which are the alpha dogs and which are the beta dogs, if you like. And we're not after alpha aggressiveness. So we're not after the sneering, masterly person. I'm sure we can think of examples from public life.

But we're after something that's kind, clear, and as though we are treating the other person like an equal. But the passive behavior, you can really see it in somebody when they're giving it off. They're making themselves small. They may be rotating their shoulders inward slightly to, in effect, decrease their width.

But we're after something that's kind, clear, and as though we are treating the other person like an equal. But the passive behavior, you can really see it in somebody when they're giving it off. They're making themselves small. They may be rotating their shoulders inward slightly to, in effect, decrease their width.

But we're after something that's kind, clear, and as though we are treating the other person like an equal. But the passive behavior, you can really see it in somebody when they're giving it off. They're making themselves small. They may be rotating their shoulders inward slightly to, in effect, decrease their width.

They may be decreasing their height by hunching down and turtling their neck a little bit. they may be looking up from under their eyebrows. An aggressive person, of course, may be leaning in, making themselves look large as though they're dealing with a marauding cougar or something and spluttering, or they may be pulled back

They may be decreasing their height by hunching down and turtling their neck a little bit. they may be looking up from under their eyebrows. An aggressive person, of course, may be leaning in, making themselves look large as though they're dealing with a marauding cougar or something and spluttering, or they may be pulled back

They may be decreasing their height by hunching down and turtling their neck a little bit. they may be looking up from under their eyebrows. An aggressive person, of course, may be leaning in, making themselves look large as though they're dealing with a marauding cougar or something and spluttering, or they may be pulled back