Ranjay Gulati

He said, I knew what I needed to do, but I'd never done it before.

So Katie Couric said, but there's a big if, you know, you hadn't done it before.

And he looks her in the eye and says, I knew I could do it.

I knew I could do it.

So where do you find that?

So similarly, I have a set of kind of other practices that individuals can do.

I then pivot near the end of the book into collective courage.

How do you bake courage into organizations, into teams, into collectives?

How do sports athletes, coaches of sports teams, how do they build a winning mindset, a bold mindset into their team, whether you're a football team or a soccer team or a basketball team?

And if you look at some of the coach memoirs, they all talk about this, this winning spirit.

You know, first of all, you know that fear is a primal human emotion that is hardwired.

It's a survival emotion.

There was actually a book not long ago called about the benefits of fear.

That you need fear.

Listen to your fear.

It's telling you something.

So don't neglect fear.

Fear is telling you there's danger around you somewhere.

But usually the fear we have is of downside risk.

It's what there's a Nobel Prize around this idea of loss avoidance that we experience the pain of losing more than the pleasure of winning.