Rasmus Holst

speaker
192 appearances 1 recordings 1 series first heard Apr 2024 last heard Apr 2024

Rasmus Holst’s voice in public audio — every appearance, attributed to the second.

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Absolutely.
Good that you wanted to have me here, Nathan.
We historically come out of a learning background.
So this means that actually for longer than I've been here, we've been building a learning management platform built into Microsoft Teams because we believe that learning should be where you actually meet where you are at every day.
But then as we kind of grow with that ambition, we don't just want to provide learning.
So essentially what we've done is we've elevated the way we think about the platform to human success.
And then you'll ask, what's human success?
It's basically performance, it's engagement, it's learning, it's your skills, all underpinned by AI.
And note that I deliberately use the word success rather than human resource.
Because what we really believe is happening here is you used to have a customer support type of team that dealt with customer support, but it became customer success and it became centric to the organization, how you actually dealt with that.
And we feel like people is almost the same.
Like, why do you want to be a human resource?
I should actually, as the CEO, invest in your success.
Whether you're successful here or in the next company, you start by reading out the companies I've been at.
that my journey to here should be successes, maybe not all successes, because we'll not all be successful at everything we do.
But successes along the way that bring you along the journey and allows you to move further and further up the ranks.
So that's how we think about the product.
That's how we think about it.
And we actually think there's a category to be created for human success.
Yeah, our core market is core to upper mid-market, so 250 to 2,500 users, often traditional industries, so often manufacturing, logistics, healthcare, financial services, services industries, those types of things.
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