Rebecca Stiles

speaker
58 appearances 2 recordings 2 series first heard Jun 2026 last heard 5 Jul

Rebecca Stiles’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.

Appearances

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I mean, times are tough, so you're going to do all you can to get the best deal possible and not spend too much.
I mean, people do love the rewards.
I mean, if you go somewhere regularly and you're buying stuff that you intend to buy and any collecting points and that works for you, I think, you know, that's all great.
It's just perhaps doesn't work as well for a customer when they're enticed to buy stuff that they never intended to or you're enticed to buy more stuff that perhaps you never intended to in order to get points.
Rewards can work.
if it's actually what you wanted to buy, but if you're being swayed to different things and you didn't want to do those different things and they're more expensive, perhaps it's not quite working for the consumer.
And I also think it's rewards in very concentrated markets, especially for essential services like food.
I mean, we've got a duopoly.
We're probably loyal to both.
Most New Zealanders would go to both.
So it's, yeah, I think it brings up the question of are we being priced fairly and do rewards really work in markets that aren't particularly competitive in the first place?
That's a very good point.
I mean, yeah, budgets are constrained.
I guess I'm just thinking the way that new Club Plus card is structured.
You get points for shopping at the more expensive chains like at New World and Foursquare, but you don't really get points for shopping at Pack and Save where you're probably more likely to get the best deal.
So I think that's an example of a company trying to entice us
Maybe not all the time, but occasionally you might shop at those more expensive chains to collect points that you could then spend at the cheaper chain.
So I think that's sort of wooing us to different options that may or may not work for us.
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