Richard Harpin

speaker

914 appearances 1 recordings 1 series first heard Jan 2026 last heard 12 Jan

Richard Harpin’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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Now I would say to every midsize entrepreneur,

Use a headhunter, use a recruiter because they know how to do it.

Make sure that you find the right one and the right individual in that recruiter.

And they will help you to scour the market, find the right candidates.

And that is so, so important.

That's really good advice.

And I think you can have really good partnerships with recruiters, in my experience, that can work really well.

Absolutely.

And in your experience, make a huge difference.

That's what you're saying.

So that individual you made managing director, which enabled you to go...

and develop the business around the world.

Was that someone you already had in the business?

Or was that someone you hired in?

Yeah, I'd met him socially and thought, smart guy.

Saved up for six months until I could afford to hire him as a business development director in the UK.

Or it was more about having the courage to recruit somebody that was expensive and senior when we're only seven years into HomeServe.

And 25 years later, I'm proud to say he still works at HomeServe.

And he's the chairman of our joint venture with Mitsubishi in Japan.

Fantastic.

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