Richard Harris

speaker

681 appearances 3 recordings 3 series first heard May 2021 last heard 14 Feb

Richard Harris’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.

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Top Founders · Gainsight Paid Him $10k+ To Figure Out Sales in 2013, What He Recommends Now · 8 May 2021 podcast

It's got to get to $2,500 a year for it to be worthy of some level of touch.

Got it.

And there's a difference between certain levels of touch versus a closing role.

I also think, too, that if it's a technical product, right, then, you know, those technical people don't really want to talk to salespeople in general.

So, you know, it depends on what you're building.

Yeah, I can name several of them.

I've worked with Achievers in the last year.

I've worked with a company called Force Therapeutics all of this quarter, which is doing some cool stuff in the medical field.

I've worked with working with JFrog.

I'm working with a couple other, you know, I mean, there's more, but I

I'm going to defer to Nick on that question.

It's whoever is comfortable doing it.

their strength is.

There are plenty of customer success people who don't want to grow revenue and sell.

And that's okay.

Part of the challenge with customer success is they've been fed a false belief system that sales is bad, right?

So that's the first narrative you've got to get over.

It also depends on where you want your team going after net new business.

You're going to have some AEs who are great at net new business.

You're going to have some who are account managers.

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