Robert Glazer

So think about when COVID happened.

We give way too much credit, I think, to the initial kernel of something that we don't control than the whole spectrum that we say this thing happened when it's really not true.

We give way too much credit, I think, to the initial process.

kernel of something that we don't control, then the whole spectrum that we say this thing happened when it's really not true.

The stimulus was not controllable, but the response was controllable.

The stimulus was not controllable, but the response was controllable.

So think about COVID happens.

So think about COVID happens, obviously not controllable, shuts down every restaurant in the world.

obviously not controllable, shuts down every restaurant in the world.

There's a whole group of restaurants who were like, we're not going back unless we can do what we were doing and how we were doing it and we're not changing and otherwise.

There's a whole group of restaurants who were like, we're not going back unless we can do what we were doing and how we were doing it and we're not changing and otherwise.

They're mostly out of business.

There was another group of restaurants that were like, signed up for every delivery app.

They're mostly out of business.

There was another group of restaurants that were like, signed up for every delivery app.

We need to figure out how to do this.

Started selling wholesale produce to keep their people going, built outdoor things and totally changed their business model to survive.

We need to figure out how to do this.

Started selling wholesale produce to keep their people going, built outdoor things and totally changed their business model to survive.

They had the same thing, the thing they didn't control, but they had choices about how they responded.