Robert Glazer

They had the same thing, the thing they didn't control, but they had choices about how they responded.

Waiting for the external in the world to change is much harder than focusing on the things you control.

Waiting for the external in the world to change is much harder than focusing on the things you control.

So I think leaders of great companies get their teams inherently focused on what they control, and they just don't let them even use the excuses of external and outside and otherwise.

So I think leaders of great companies get their teams inherently focused on what they control, and they just don't let them even use the excuses of external and outside and otherwise.

There's a lot of partners that we work with and they have sales teams.

There's a lot of partners that we work with and they have sales teams.

You've seen this a lot with sales where there was a team that they had never lost a deal that was their fault.

You've seen this a lot with sales where there was a team that they had never lost a deal that was their fault.

It was, we could have teed them up better.

It was, we could have teed them up better.

It was the partner.

They got screwed because it was the end of the quarter.

It was the partner.

They got screwed because it was the end of the quarter.

The client didn't call them back.

The whole team, it was a cultural thing.

The client didn't call them back.

the whole team, it was a cultural thing.

They would just always blame everyone else.