Rory O'Driscoll

And I thought you were super sympathetic there.

And I thought you were super sympathetic there.

And then just to put the other side of the table, every venture person is in a business where we turn down 99 out of 100 deals that we look at.

And then just to put the other side of the table, every venture person is in a business where we turn down 99 out of 100 deals that we look at.

So rejection is our default MO.

So rejection is our default MO.

And that's why I always rest with these ratings businesses, right?

And that's why I always rest with these ratings businesses, right?

You know, the kind of rating VCs.

You know, the kind of rating VCs.

It's doable.

It's doable.

And I think there actually is appropriate ways to do it.

And I think there actually is appropriate ways to do it.

But you do have to remember the default is a no.

But you do have to remember the default is a no.

And it's really hard to high customer sat when 99 times out of 100, you're going to tell the customer no.

And it's really hard to high customer sat when 99 times out of 100, you're going to tell the customer no.

It's why no one ever loves the bank that they apply to lending money because a well-run bank turns down five out of six customers.

It's why no one ever loves the bank that they apply to lending money because a well-run bank turns down five out of six customers.