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Rory Sutherland

👤 Person
1034 total appearances

Appearances Over Time

Podcast Appearances

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You get this extraordinary phenomenon in London, which really depresses me, which, and I've known people like this, who literally have a 1.2 million pound house and a thousand pound car. Fiat Cinquecento or something. It pains the, I mean, come on, you know, I mean, the car is a much greater thing than the house is looked as a piece of technology. Okay.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You get this extraordinary phenomenon in London, which really depresses me, which, and I've known people like this, who literally have a 1.2 million pound house and a thousand pound car. Fiat Cinquecento or something. It pains the, I mean, come on, you know, I mean, the car is a much greater thing than the house is looked as a piece of technology. Okay.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You get this extraordinary phenomenon in London, which really depresses me, which, and I've known people like this, who literally have a 1.2 million pound house and a thousand pound car. Fiat Cinquecento or something. It pains the, I mean, come on, you know, I mean, the car is a much greater thing than the house is looked as a piece of technology. Okay.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You know, are you a car fan or are you one of these weird people who just like young people, Ubers around the place?

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You know, are you a car fan or are you one of these weird people who just like young people, Ubers around the place?

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You know, are you a car fan or are you one of these weird people who just like young people, Ubers around the place?

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You just need it to fit in. Correct.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You just need it to fit in. Correct.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

You just need it to fit in. Correct.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

There's a Ford F350. I think it might be a 450, isn't there, as well?

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

There's a Ford F350. I think it might be a 450, isn't there, as well?

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

There's a Ford F350. I think it might be a 450, isn't there, as well?

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

Yeah, what you're doing there is the old consulting trick of you define the doorman in terms that make him most amenable to automation. So you basically go function of doorman, opening door, replace the doorman with an infrared automatic door mechanism, lay claim to the savings, but an awful lot of consulting activity.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

Yeah, what you're doing there is the old consulting trick of you define the doorman in terms that make him most amenable to automation. So you basically go function of doorman, opening door, replace the doorman with an infrared automatic door mechanism, lay claim to the savings, but an awful lot of consulting activity.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

Yeah, what you're doing there is the old consulting trick of you define the doorman in terms that make him most amenable to automation. So you basically go function of doorman, opening door, replace the doorman with an infrared automatic door mechanism, lay claim to the savings, but an awful lot of consulting activity.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

Do you know management consulting firms engage in this thing which is called gainsharing? Now, I cannot believe that anyone in a company would sign up to this agreement because it's appalling, where they effectively say, we will effectively define the costs we have saved you, and we want you to pay us a proportion of the cost savings which we identify.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

Do you know management consulting firms engage in this thing which is called gainsharing? Now, I cannot believe that anyone in a company would sign up to this agreement because it's appalling, where they effectively say, we will effectively define the costs we have saved you, and we want you to pay us a proportion of the cost savings which we identify.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

Do you know management consulting firms engage in this thing which is called gainsharing? Now, I cannot believe that anyone in a company would sign up to this agreement because it's appalling, where they effectively say, we will effectively define the costs we have saved you, and we want you to pay us a proportion of the cost savings which we identify.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

But as Roger L. Martin says, any idiot can cut costs. The real skill comes in cutting costs without actually losing long-term revenue as a consequence. And so short term cost cutting is dangerously easy. This is where I come back to that point of we're too impatient to be intelligent, that intelligence and wisdom is slow, whereas seeming logic is fast.

Modern Wisdom
#904 - Rory Sutherland - The Secret Weapons Of Marketing Psychology

But as Roger L. Martin says, any idiot can cut costs. The real skill comes in cutting costs without actually losing long-term revenue as a consequence. And so short term cost cutting is dangerously easy. This is where I come back to that point of we're too impatient to be intelligent, that intelligence and wisdom is slow, whereas seeming logic is fast.