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Rory Sutherland

๐Ÿ‘ค Speaker
2264 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

If you cannot claim the credit for that, except to the extent that it delivers value in the quarter in which you had the idea or the financial year in which you had the idea, you are underfunding your marketing efforts.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

It's like saying to โ€“ imagine you went to J.K.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Rowling and said, yep, you can have the royalties on the Harry Potter books, but only on the first edition.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And consequently, long-term marketing ideas, when you're paid by the hour or when you're evaluated by the quarter, as marketers would be โ€“ now, you wouldn't go into a pharmaceutical research company and say, did you invent a blockbuster drug this week?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

No, or you're all fired.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You accept the fact that you spend a load of money โ€“

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Effectively, okay, this is the brutal truth.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You don't find entrepreneurs in chess clubs.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You find entrepreneurs in casinos.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're playing poker.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're playing backgammon.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You know, they're playing games of chance with an occasional very high payoff.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And a lot of life is exactly like that.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

But you don't know where the huge payoff is going to come in advance.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

The people who are running these organizations for the benefit of financial predictability are trying to make it chess.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're trying to turn it into a reductionist game where the most you can score is one for a win.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're trying to put a ceiling on it.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're trying effectively to pretend it's a low-variance mechanistic predictable process.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

50% of your effort in life, once you've ensured the fact that you're not going to starve to death, die, etc., you know, you've looked after your children, should be attempts to get lucky.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

In other words, Nassim would say, I love this phrase, increasing your surface area exposure to positive upside optionality.