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Rory Sutherland

๐Ÿ‘ค Speaker
2264 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

There's a kind of weird sensitivity signaling, which generally has nothing to do with the groups you are trying to protect, which is just it's sometimes called a purity spiral.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

where you effectively signal your moral or political purity by signaling extraordinary heightened sensitivity to anything that might conceivably offend someone else, even if the group...

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

on whose behalf you claim to be campaigning, is completely unconcerned by it.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You have to really watch it.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And I've noticed this in certain people on the right.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Which is, I think it's fundamentally dangerous to invest too much of your own identity in a political standpoint to the point where I've seen it in people, both sides become effectively deranged.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Now, you could say that's the effect of the people who attack them and that the derangement wouldn't happen and wouldn't be necessary in a different kind of media environment.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I'm going to say, actually, that everybody always blames social media.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I would argue that the mainstream media, it is always in your interest, and this is a problem in journalism, it's always in your interest to provoke a fight because then you have something to cover.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Nobody's interested in reading about peace and harmony.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're interested in reading about discord and argument and dispute.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

By the way, that's an evolutionary tendency.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

If we're sitting here and we heard a fight break out across the street, we'd be there with our noses pressed up against the glass.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

If we heard people amicably discussing the weather, we wouldn't pay it the slightest attention.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

We've fundamentally evolved to pay attention to conflict.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And so the only difference is the tools available to us?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And the extent to which social media provide the mainstream media...

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I mean, in 1975, if you wanted to find someone who was outraged by the Sidney Sweeney advertisement, you'd actually have to do some legwork, wouldn't you?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Now, it's one search on X or, you know, blue sky or whatever it may be.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

A willful misunderstanding is another thing that, you know, is another technique which is deployed.