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Rory Sutherland

๐Ÿ‘ค Speaker
2264 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

But I do find it slightly weird in the US, where if you're somewhere like Arizona, you could literally hang them up.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I was in Fuerteventura, an island in the

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And the amusing thing was you literally, they had a washing machine but no dryer.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You put it up on the line.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

About 40 minutes later, it was ready to wear.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

So how would you market that to people?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

How would you change the behavior?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Change the behavior so that it's not necessary.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Now, I understand that people don't want to put their underpants, you know, private things.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I suspect that a lot of it is those weird housing associations already have rules that say you can't do it.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And then bit by bit, the social norm spreads.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Hmm.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Those American housing associations are basically like living in a Nazi regime, isn't it?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

It's like those co-op apartments in New York, which are... I mean, in London, we never tolerate that degree of kind of intrusion before we're allowed to move into a property.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

No, no, it is completely a game.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And apparently they can demand information which the IRS can't demand.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I mean, it is absolutely bizarre.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And you have a co-op board which will

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

you know, in occasion, kick people out as well.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

But what probably happens is that once... This is very similar, by the way, with the necessity of children playing outside, which is once the behavior drops below a certain threshold...