Ryan Gaffin

speaker
242 appearances 1 recordings 1 series first heard Jul 2026 last heard 14 Jul

Ryan Gaffin’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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There was 1.8 million Slack bot messages that were sent inside of sales by Salesforce employees just last week.
750,000 of those were talking to and writing to Salesforce.
So like, think about that, like in terms of, and these, these people will tell you, Hey, it's querying Salesforce, but these people didn't have to say, go talk to Salesforce or go talk to Asian for sales.
They just said, what's going on with this account, or I want to go to this opportunity.
So this headless strategy is like the exponential.
unlock for the value of your CRM data.
And when you can bring it into the conversational interface of Slack, when you can bring it into where the humans are working, and when you can make it super accessible with a tool like Slack bot that, you know, to, to cite a design principle that we have at Slides that, you know, we think we say all the time, like when we build software, we don't want you to have to think like, don't make me think it should just work.
And when you can couple those things, it's a really, really powerful moment.
And of course, it extends to our entire ecosystem.
So you're talking about Anthropic, Slack's an open platform.
So whether you're Box, Atlassian, whether you're Vercel or Linear,
All these organizations are building their AI into Slack because that open ecosystem, we know the enterprise doesn't stop at just Salesforce.
It's got Microsoft.
It's got Google.
You've got all these other enterprise systems.
You've got your own custom applications.
All those need to be working connected in.
And the power of those systems becomes exponential when it's easy to access with this conversation.
Yeah, I mean, there's a couple of fundamental trends.
Like one, you know, we do need to kind of recognize that this agent and agent capabilities are kind of reaching this like explosion inside the enterprise.
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