Ryan Gaffin

speaker
242 appearances 1 recordings 1 series first heard Jul 2026 last heard 14 Jul

Ryan Gaffin’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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And that's why I made the comment earlier about the inbox.
The inbox is death for this.
Like if your employees are spending a good percentage of their work time in the inbox, you're in trouble.
You've got to shift that because you will not be able to keep this.
Well, you know, I don't know if I can always sum it down to one, but if you're a company like Box, Box is saying, hey, our sales team
out of their working time, their non-selling time, they're going to spend 80% of it all in Slack.
And those, the Slack is going to be the connective tissue between all the enterprise systems that they have, including Salesforce.
You know, if your engine who gets like 800,000 customer inquiries, they're saying the way we're going to manage the, the, the, the, the scale of our business and having one connected truth is by bringing it all into a connected system like Slack.
So the one thing I would encourage is you have to really take a cue from how a Perplexity or an OpenAI or Anthropic, how they build.
There's a reason why those companies say Slack is their work operating system.
Anthropic said Slack is our work operating system.
There's a reason why they say that.
They run the company from this tool.
And, you know, if the one thing I would encourage everyone to do is like, this is the moment to reevaluate how your organization works and how you build and how you enable everyone to become a builder.
And it's not about one tool or one AI, it's about all the tools and all the AI and be able to unleash those in a way that is sensible and manageable for your employees.
And that's kind of why Slack and Slackbot are kind of having this incredible moment right now.
It's almost a, it's a renaissance in many ways.
Because we're seeing this explosion of AI coming into Slack.
We're seeing an explosion of AI utilization in Slack because of Slack bots making it simple and approachable.
So it's time to rethink work is the short answer.
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