Ryan Gaffin
speaker
242 appearances
1 recordings
1 series
first heard Jul 2026
last heard 14 Jul
Ryan Gaffin’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
Like work happens in the conversation.
You know, a good idea is not nearly good enough in terms of, until it gets matured and maturated and debated and then built.
and built and built in the open in the collaboration, those ideas don't come to fruition.
And so work has always been in the conversation.
And so what needs to happen is all this unbelievable intelligence needs to come to the humans and it needs to come where the humans are working and collaborating.
And it needs to come in a way that feels unbelievably accessible.
And so what Slack is really having this incredible moment right now is, you know, it's always been for many companies, this beloved collaboration tool, but it's rapidly turning into this critical component to company's AI stack.
know we like to say it's it's the two percent of your ai spend that unlocks the value from the other 98 because it's bringing ai into your humans and it's allowing your teams to work and collaborate together and then you know to do that really successfully you're going to have all these incredible applications inside of slack whether they be from salesforce or from third parties like box or atlassian or propic open ai perplexity linear the list goes on and on it's an open platform but
How does an employee navigate all that?
How does an employee go through and get the value from all these enterprise systems, get the value from all that conversation, get the value from all these agents?
In the fullness of time, which may be like six months, who knows, most companies are going to have more agents than they're going to have employees.
But the problem is how do employees know what all those agents do?
Like, how do they know what their skills, how do they know where to find them?
And like, in some cases we're making the same problem that we've had in the past worse by just spreading all this stuff to, you know, another system, another tab, another place to go to another agent to go learn another skill to go develop.
And there's some core employees just sitting in the middle of this thing.
Like, I don't know, I've got all this intelligence.
I don't know how to use all this stuff.
So this is where Slack bot comes in.
So Slack bot is this unbelievably powerful tool inside of Salesforce that we built at Slack.
It is the fastest growing feature in Salesforce history by far.
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