Ryan Hanley

they're not used to hearing no, right?

There's just this idea that I don't, that I even have a micro loss, right?

I mean, I don't, there wasn't the internet when I was growing up.

So if you wanted to take somebody out, the only way you had to ask them in person, like it didn't even exist.

So, you know what I mean?

Like, I guess you were, you had a couple options, you know,

whatever but that idea of like never having heard no like you always make the team because there's an a team a b team a c team a d team you know so whatever sport you decided to play you're always getting a yes and in school you know if you don't get a good grade on the test the teacher lets you take it home and do revisions and come back and you still get an okay grade and like if you're

kind of taking this and thinking about maybe saving the younger generations in particular, who maybe just have not experienced, I would say the, you know, I I'm, I'm 45, like the avalanche of nose that just were inevitable because there was no app to help you get around.

There wasn't this cultural thing of like, everybody gets an a or everybody makes the team.

Those things just didn't exist.

Like, so to me, the idea of hearing no is,

I don't love it, but it's kind of just the way life works.

But I think we're kind of have a generation coming up here or a couple of generations, et cetera, who just simply haven't experienced that.

Like their world has almost been crafted so that they always hear yes, or always get some version of what they want.

So if I'm sitting here and I'm listening to this and I'm going,

yeah, but I don't want to ever hear no, or I've never heard no before or whatever.

How do you, I mean, I know you said, you know, negotiate the coffee thing and I've heard that in different places and I, and I think it's a wonderful idea, but even that is probably too scary.

Like are there even easier wins, easier ways of walking into and practicing hearing no, that someone who is unfamiliar with the term and that's not a judgment guys, you know,

Someone who's very unfamiliar with that term, how do they start to go down this path of no?

Because like you said, one of the people that you respect, Chris Voss, his whole thing is working to no.