Sarah Crawford-Bohl

Say what needs to be said.

South.

The S in SELF reminds me of support.

When people support me, I feel seen, cared for.

When it comes to supporting others, I try to do the same, leaning into tricky conversations with kindness and an intention of helping people grow.

And EAST, the E stands for empathy.

Empathy sets the tone for a conversation.

As a leader, I want people to feel safe coming to me.

I try to understand their feelings and create a safe place for them to be themselves.

And West, the W stands for wonder.

Getting curious about what might be going on for the other person.

I ask questions and listen.

So I understand before trying to be understood.

When I focus on the principles of the compass, I'm able to move from reactive to proactive, getting into a mindset where I can be true to my values and share my voice.

I recall a situation not long ago where I was able to put the compass to use.

I was in a change management and communications role for a big project.

And while the work was complex and bumpy, I was proud of myself.

I was writing good stuff, inspiring hearts and minds.

Or so I thought.

One day, a physician came into the office where I was meeting with my boss, my boss's boss, and a number of other leaders.