Scott McCartney
speaker
3,086 appearances
43 recordings
1 series
first heard Jul 2017
last heard Dec 2021
Scott McCartney’s voice in public audio — every appearance, attributed to the second.
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Appearances
WSJ Your Money Briefing · How Will Airlines Recover From the Turbulent Summer of 2021? · 15 Sep 2021
podcast
And so it's going to be interesting to see if staffing gets more aligned with reality here.
And a lot of the problems that we saw this summer can be avoided this winter.
Well, sure.
There are a whole lot more empty seats.
And so fares have come down significantly in the fall.
The real factor for the fall is that business travelers aren't coming back the way airlines anticipated because the Delta variant companies aren't reopening and that kind of thing.
So traditionally, people want to go on vacation in the summer.
They want to go on business trips in the fall.
And business fairs usually bolster airlines in the fall.
That's just not happening this year.
So, yeah, you can find some great bargains in the fall if you want to travel.
The problem is a lot of people aren't wanting to travel.
Yes, you definitely had to pack your patients this summer.
You know, I think there are other factors.
It takes longer to check in for international flights because there are questions of COVID test verification, COVID vaccination verification for some countries.
It takes longer to, you know, we've seen huge long waits for getting help on the phone.
And some of that's of airline making.
All of the schedule changes that we've seen, people end up calling because the new flights they're assigned aren't acceptable.
Or they're trying to use a complicated voucher or credit left over from a pandemic cancellation.
Travel has changed, and I think some of these frustrations are going to last for a while.
Showing 261–280 of 3,086 · page 14 of 155
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