Sean Feeney

Well, to me, the definition of hospitality is creativity plus compassion.

So hospitality, it's how you make someone feel.

And I think it starts with understanding who you're dealing with every single night, who's walking into your door.

And trying to figure out why they're there and what is going to make that experience the greatest and exactly why they're there.

That's the ingredient.

It's compassion and then creativity.

And understanding that every single person that comes in is different.

And they're all there for a reason.

Every single table is different.

But they all should leave.

excited to come back.

To me, we've said from the start, the first night we opened Lilia, I remember standing in front of everybody and saying, the way we are going to measure success of Lilia is not by profitability.

It's not by stars or reviews and acclaim.

It's if you are proud to be a part of this.

You have to feel safe when you enter our doors.

not in a physical sense, but mentally safe, where you can then become comfortable when you're in our presence.

You could be your best self.

So that when you do leave, you're excited to come back.

To me, that goes for the people that work with us, just like it is for our guests.

So any moment they walk in feeling safe,