Sean Feeney
๐ค SpeakerAppearances Over Time
Podcast Appearances
Now they're making it in their home.
And when you hear the video, they're playing the songs that they listened to while they were having at Lilia.
And now you're...
Giving people that beautiful gift to create that inspiring experience that they had at Lillia in their home.
And I never would have thought that was going to be the case.
It's a relationship to me and it's a long relationship.
Restaurants in general, you think about the experience of dining.
The person comes in to check in and they sit down and for two hours you have them captive and then they leave.
And I think that is a dining experience.
But we've always thought about the experience where it starts with the reservation being made.
We are so fortunate that we have people who will spend months and years trying to get a reservation at our restaurants.
I do not say that to boast.
It is the reality of what we've created.
That is an enormous responsibility of ours.
It's awesome to understand that people will wait up till midnight every single night until they could possibly get a reservation at your restaurant 30 days later.
Once they do have that reservation locked in, secured, we got 30 days to begin that journey with you.
I don't think about it as it starts when you enter our doors.
It starts when you do that reservation.
What can we do in 30 days leading up until that point to find out a little bit more about you, why you're coming here, how we're going to make it special?
Maybe you find out a little bit more about us.