Sharon Gai

speaker
242 appearances 2 recordings 1 series first heard Aug 2025 last heard 24 Jun

Sharon Gai’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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And following suit, whatever happens with one skincare brand usually then sort of echoes throughout the industry.
And a lot of other CPG companies started to take a similar
approach in using social listening tools to save more marketing budget.
So the world of e-commerce and payments is definitely changing.
So recently Visa did their big announcement where they were going to work with tools like ChatGPT, like Perplexity, like Mistral, like Cloud to embed the ability to buy something inside an LLM tool.
So their sort of vision is that people will be looking for products or searching and buying products within these LLM tools and eventually they will become our personal shopping assistants.
And so I think in the future, the payments space is going a lot of visa competitors and payment providers is probably going to follow suit where they're thinking of doing something similar.
And so part of my keynote is going to be sharing with everyone and updating everyone in in this space.
type of new environment where our reliance on LLMs is just going to increase.
And that we used to have a saying where software ate the world.
And now there's a saying where AI is eating the software, which is eating the world.
And I think we're going to enter an era where AI agents are going to perform a lot of
tasks that once were performed by humans.
And so from a knowledge work perspective, what sort of things can we start to outsource to agents?
Or first of all, I mean, just educating the audience, what AI agents are and what type of tasks can they take on?
What sort of agent tools can we build internally versus find a vendor to outsource to?
So that's a lot of the parts of the presentation.
And the takeaways is that the evolution of how AI is going to replace traditional apps and become the new interface, how payments will become more invisible, automatic, and embedded is
And also a view on what the future consumer expects.
You know, we're so spoiled as consumers where if something is delivered even a couple of days late, we're either canceling the order or looking towards a competitor.
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