Shawn Nelson

speaker
664 appearances 1 recordings 1 series first heard Feb 2025 last heard Feb 2025

Shawn Nelson’s voice in public audio — every appearance, attributed to the second.

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They kind of know what we're trying to do here.
And it's not to say that we don't have process.
We have developed a lot of process.
over time in a company the size of Love Sack.
But I'm very adamant about that.
And I could just make a video and make them watch the video, but there's something more powerful in meeting with them in person and going and spending the time.
So anyway, very passionate about these concepts and managing by philosophy is the way I think of it.
Yeah.
So that example would usually be, you know, that eight or 18 people that joined within the last 90 days.
And by the way, of course, there's the medium is the message, right?
Like,
I'm not some ethereal person that they don't have access to.
And by the way, that's a big reason that I do so much on social media.
As much as it's valuable in this day and age to be on social media as a leader, as the head of a brand, whatever.
And I think we all know that there can be value there.
I think half the value for me is it makes me accessible to two really important constituents.
One is our customers.
Who slide into my DMs on Instagram and tell me about their bad experience with a delivery or whatever.
And I'll be there and I'll kick them to the right people and help solve it.
And I think they're usually shocked because when's the last time you DMed with the CEO of any public company, right?
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