Shelly Sun
speaker
1,448 appearances
6 recordings
1 series
first heard Nov 2011
last heard Nov 2015
Shelly Sun’s voice in public audio — every appearance, attributed to the second.
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Appearances
I mean I I think for the first two to three years I just really became a student of franchising.
I think I I quickly realized that I was while I'm in the business of healthcare, to be a great franchise or I had to not only be able to be great at healthcare, I had to be great at franchising and and and I had to know how to help
franchisees be successful.
And I had ran a h run a healthcare business for two and a half years at that point, but I hadn't run a franchise.
And so I wanted to learn from those that had been around and done it before me.
And I found that so many people were willing to to to share with me what had gone right and what had gone wrong.
And I just tried to be a sponge and, you know, listen to the you know words of Rocco Fiorentino or Brian Schnell or
Kurt Lanwear, Jeff Hill, I mean so many people mentored me.
I mean I probably have thirty or forty people that I've have constant contact with that I've began talking to in my first couple of years um in franchising and
what really compelled me to think about how could I take that working of the room and all of those best practices I gathered.
I mean, I think that the Bright Star success story is not a Shelley Sun or J D.
Sunn success story, but a franchising industry success story because it really it was
all of the lessons learned from so many people that were so willing to share and how could I take all of those lessons learned and all of those contacts that I made and who are the best suppliers and what are the right conferences to go to.
And really for a brand new franchise or that may not have been as lucky to find the mentors very early on, like Lane Fisher and Brad Fishman that, you know, introduced me to everyone in franchising
you know, that might not have had that same path to create for them a way to go step by step to have a similar successful experience in forming a franchise company.
And Brian Schnell, who's on my board of advisors, a really prominent um franchise attorney, had been on me for about a year to write the book.
He goes, You've you've seem to have done everything right, or at least where you've made the mistakes
you've corrected and from a culture perspective, you really care about your franchisees being successful.
All you talk about is franchising franchising unit economics and how can you constantly improve that and all of your people speak the same thing.
If you could just help new franchisers have that same philosophy and that same approach
Showing 641–660 of 1,448 · page 33 of 73
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