Sir Richard Harpin

And the model was identical in every single country.

They went and they acquired businesses, and that was Safelite in the US.

They ran, it was called Autoglass in the UK, Carglass in Europe.

but the operating model was the same.

The only difference was the brand name.

Everything else was the same.

So keep it really simple.

Keep it as far as you can the same in every country.

Yeah, it's really important to spend quality time on the strategic planning of the business.

That's in the four quadrant time management model.

That's the box which is important, but not urgent.

And it is about working out what the growth plan is, researching it properly, thinking about the options, and then making the decision on where you're going to go and in what time frame.

Many British entrepreneurs decide, oh, right, I'm going to go for global growth.

and they start expanding in several new countries all at the same time.

They might do that while there's still a lot of growth to come in the UK.

They might do that before they've put somebody in charge of the UK.

And if you've got the same team that are trying to run the home country and work on international expansion, there's a big opportunity cost.

The UK growth engine could slow down because everybody in the business wants to work on the shiny new stuff, which is international.

And then entrepreneurs are naturally foxes.

They want to go quickly.