Stephanie Yang
speaker
161 appearances
4 recordings
1 series
first heard Dec 2017
last heard Dec 2019
Stephanie Yang’s voice in public audio — every appearance, attributed to the second.
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Appearances
Yeah, I mean, you do have to put some money up front because you have to pay for the mattress.
And then when you ship it back, you have to pay for the next mattress.
So there is some capital involved.
But theoretically, then you would get that back after you return it.
Yeah, definitely.
And that's what I found, you know, talking to some of these people, it's very much kind of a young millennial take where you just try things out and you send them back.
So you see things like subscription service for clothes or furniture and things like that.
And so it's kind of an interesting way of doing it with a mattress, which is one of the products that is generally not as easy to try and then send back the way you would a T-shirt.
Yeah.
So the sheer number of online mattress brands out there, I think the number is around 175, according to one mattress review site, is just staggering.
And so, you know, I talked to people who also, you know, when they were doing these trials, I was asking them, like, well, what mattress did you use here and here?
And they were like, I honestly can't remember because there are so many names.
And then one guy I talked to, he said,
had the idea of doing, you know, a 365 day trial and, you know, you search once and all of a sudden you just get all of these ads for all these different mattress companies.
And in the end, he just got so overwhelmed that he was like, you know what, forget it.
I'm just going to go to a furniture store and pick out my mattress there.
Generally, what they said is that the rate of return is low because there is a hassle involved in this.
And so a lot of consumers, what they do is they buy it and then they're like, you know, it's too hard.
I'll just keep it.
It's fine.
Showing 21–40 of 161 · page 2 of 9
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