Steve Benson
speaker
874 appearances
4 recordings
1 series
first heard Mar 2020
last heard Dec 2023
Steve Benson’s voice in public audio — every appearance, attributed to the second.
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Appearances
And how do I find new customers who maybe are in a slightly different area than I was working with before the crisis started?
So can I pivot to a slightly different customer set that is going to have great needs going forward for this, or even short-term needs while this is happening?
So an example there for us is doctors, nurses, other services that go to people's homes that
helping them organize what they're doing on a map.
So they're not, you know, historically we helped salespeople do this, but we've had, we've, we've run into companies like this before where a hospital group is doing a bunch of home visits.
And so they'll, they'll have their doctors or their nurses organized using our tool.
So that's where we're going to be looking for to pivot towards things like that and bring in new business from that instead of to make up for the lost business in other places.
Well, and nothing's, not a lot has changed for us.
I think we've lost about a grand in MRR so far.
But we're at about 355 right now in MRR.
Whatever that is.
Um, probably 8,000, 9,000.
Um, I don't, yeah, I, I don't tend to count the, the absolute numbers.
We were in an interesting position because we have kind of like a B2C business and a B2C business, B2B and B2C, which is a little weird because an individual can use us for their job.
Um, and so they behave very much like B2C customers, but then a lot of our customers are, it's a large company or a team.
that is using us for their entire sales team.
And so they behave obviously much more like a B2B customer.
MRR is much more important than the absolute number of customers.
I don't know when this will publish, but it's March 17th right now.
So like San Francisco was just locked down and, you know, kind of people aren't supposed to go to restaurants or bars as of, as of yesterday.
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