Steve Benson

speaker

874 appearances 4 recordings 1 series first heard Mar 2020 last heard Dec 2023

Steve Benson’s voice in public audio — every appearance, attributed to the second.

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Top Founders · 1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues · 20 Mar 2020 podcast

So that's kind of where we're at right now.

So I haven't seen a ton of that yet.

I think, so I just had a conversation with my VP of sales about this.

um, this morning actually is how, how do we, how do we respond to those, those calls of people quitting?

And we haven't had many, but I, I think that the, what we landed on was when an individual calls, we should, we should offer them half off for three months.

Um, if they called to quit, um, offer them half off for three months and then, um, and then, and, uh, and see if they do that instead of quitting.

And I think the reasoning there is then, you know, their stuff's not all deleted.

It's still in the system.

It's, it's, uh, they don't have to reset anything up.

We don't have to reset them up, which is, which is good for us.

So it's, it's kind of a win-win for everybody.

Um, for, for larger companies, I think, you know, I don't think what we would feel like the B to the B to B side of the business, um, which is bigger than the B to C. Uh, I don't think we would do that because, you know, company, you know, just like we,

Just like we're going to, you know, just like we have to batten down the hatches that other businesses need to too.

So, um, but I, so I think that's the key question, right?

I don't know how deep people are going to have to cut.

I think when businesses get in situations like this, they make a series of cuts.

They trim off a little flesh and then they go a little deeper and they go a little deeper and eventually they hit bone.

It'll likely be a fairly painful process for a lot of businesses in the world.

Some are already in deep trouble immediately, obviously.

You're a

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