Steve Greenblatt

I apologized to them.

I was like, hey, I'm sorry about that.

And they looked at me and go, we knew you would have it covered.

If we were anywhere else, we would have been upset.

But we knew the school knew what they were doing.

We made a mistake.

Cool.

We're up and running again.

That's what I think shows having an environment where people trust you and allow you to make those mistakes.

I think Jameson nailed it on the head.

It's definitely come down to time management.

It comes down to that drive, prioritizing what's important, what's not, understanding that.

And the only thing I would also add is, you know, the culture and the environment that allows things like that.

You know, I've worked at two different universities, two different cultures.

I saw it, I worked at, I currently work at a small school.

We had a, just to show you the culture and the people who understand what's going on and the time that people need is we had something that was very important for the students going on.

While information didn't get relayed correctly or in a timely manner, so we had to set up

something that usually takes us two or three hours to set up.

We had to set it up in 20 minutes.

Because they were like, why isn't this set up?