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Sudip Hore

๐Ÿ‘ค Speaker
183 total appearances

Appearances Over Time

Podcast Appearances

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So as part of this modernization exercise,

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

we added a few key modules that were never there before within the application that can now you know do things like forecasting capacity or providing you actionable upgrade recommendations pulling in information from other areas of our assets such as the support site

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

into a single portal, those are probably some of the flagship features that we introduced as part of this new release.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Yeah, so as far as some of those forecasting capabilities go, we take a lot of things into consideration.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Given we have such a huge pool of data, we obviously look at what is your specific usage trend from the past.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So based on that usage trend, we kind of create a profile for a particular system and then forecast it out over a time period.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Now, one of the things to keep in mind around this forecasting is, and to some degree it's also an alert, is we want to make it actionable.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So the way we have designed the dashboard, we have created a few different categories.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

What we call as the red category is a pool of systems where already you are over a certain threshold.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So currently we have defined the threshold at 90%.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So if you have any systems that's already over the threshold, that will be on the top of the capacity widget.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And then there are three other categories of systems where, you know, there may be a few systems which will cross that threshold in one month.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Some may cross in three months, and there may be a few others which may cross that threshold in six months.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So those are things that you probably want to start planning for.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And then there is a whole bunch of systems that are not going to reach that 90% threshold in the six-month time frame.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So from a planning perspective, we group those together, and there are probably no immediate actions that you need to consider for those systems.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

what we are finding out based on some early feedback this is uh really actionable information and it really allows our customers to focus on the things that they should be planning for uh based on on those categories does that uh does that include anything on the performance side of of the controllers as well or is it just primarily capacity focused

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So we started with capacity.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

There are a couple of dimensions.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

We still have some more work to do.