Ted Stern

We experimented with it in the messaging and it sucks.

I mean, at least the AI we've tried.

Right.

And the thing is, my customers want authenticity and they really respect trust.

So, like, I can't have AI in there, you know, because it's like, yeah, I'm really struggling with my fitness goals because, you know, my wife died and my and they're like, great.

Can you tell me about your, you know, your recent experience?

And I'm like, oh, my God, you know, so.

I think eventually it will, it's going to get better and better and it's going to get to that point.

Yeah, for sure.

And it's a weird time we're living in because conceivably at some point you won't know when you're on a zoom call, if you're talking to an AI bot or a real person.

Yeah.

I think we're going to see that soon in our lifetime for sure.

Yeah.

Culture is important.

And I'm not the best team leader because we were talking about this before the podcast.

A lot of people need some handholding, emotional support.

And I'm kind of just like, here's your job.

Get it done.

Here's your job and I'm paying you for it.

And I've always done fine with bosses like that with me.