Terri Briggs

speaker
592 appearances 1 recordings 1 series first heard Jun 2026 last heard 19 Jun

Terri Briggs’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Jun OctJan 26AprJulnow

Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

Appearances

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You know, it goes beyond aesthetics of like me looking at it and going, that's too busy or that mascot looks mean because objectively, if they already like it, right, they're not going to see it through my eyes.
Right.
I need them to be open enough to go, does that brand say the things about my company I'm proud of?
And usually the reality is it doesn't.
It doesn't speak to the benefits you give to your customers.
It doesn't speak to your culture, how hard you work, how much you care about your team.
And we have to connect emotionally with the homeowners that you're trying to do business with.
Well, and I think the other thing is you might be booked right now, but are those repeat customers?
Are those the first time you're going to see them?
Are they going to call you again?
And it's terrible.
We had a client of ours, Kitty.
She's amazing.
And she comes from a family of plumbers, and she took over for the business when her dad had died.
And she's a lovely person.
And she was talking once about how it took some time for her to realize –
that it is fully acceptable as a contractor and an owner of a business to say, damn it, my employees deserve to make a really good living.
Yeah.
And it's okay for me to charge the right amount so I can provide for them to have a life.
There's no shame in that.
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