Terry Kelm
speaker
321 appearances
1 recordings
1 series
first heard May 2019
last heard May 2019
Terry Kelm’s voice in public audio — every appearance, attributed to the second.
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Appearances
Uh so there was there was a disincentive from uh from a standpoint of, you know, uh how these guys uh you know, fed their families.
Um and I I think there was uh just a general malaise, if you will, of saying, you know, resales is uh i it's a part of our of it's a part of the franchise or lifestyle or life cycle.
Um, but it really was something that wasn't embraced and wasn't uh seen as an opportunity.
It was more of a chore.
Um obviously uh over the last sixteen years things have evolved and I know we'll talk about that, but uh initially it was there was a lot of
Uh yeah, we don't have a formal resale program and we really don't talk resales because it just wasn't something that they uh that they wanted to entertain and embrace.
They they were handling them as they came.
Uh but that was that was it.
It was uh it was really more like I said, uh kind of a de facto program.
Yeah.
So we you know, we over over the time, just like everybody else, I mean we've evolved this program over time and we we feel that we've we brought to um you know, we've added components to the program.
that we think are are valuable not only just for the franchise ours, but also for the for the fr their franchisees.
Um so, you know, i the program doesn't look the same today as it did uh, you know, back in two thousand three, two thousand four.
But, you know, uh some of the some of the components or some of the things that we try to bring to the table is as follows.
One is, you know, we we wanna we wanna we wanna streamline the entire process, uh not just for the franchise or but also for the buyer and seller.
Um and I think we c you know, we we can do that
by, you know, r learning uh on the front end, you know, what the franchise or's protocols are for resales.
And and and uh I stress this to every franchise I talk to, I'm not looking to recreate or to create a resales program for you.
Uh what I'm trying to do is augment what you have.
And so if you you know, if you have a documented resales program, we're gonna take that program
Showing 61–80 of 321 · page 4 of 17
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