Tim Otto

speaker

138 appearances 1 recordings 1 series first heard Jul 2026 last heard 28 Jul

Tim Otto’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Group Dentistry Now Show: The Voice of the DSO Industry · 2026 Dental Procurement Panel: Standardization, Partnerships, and Future Strategies · 28 Jul 2026 podcast

We're all using the same system because ultimately that's how we're going to work with suppliers like Dental City to prove our value to them because this is a relationship, right?

And our relationship goes both ways.

Dental City, in order to provide us the best value, both by keeping the materials in stock and by providing us the lowest price possible,

They need to know and understand that they're working with an organization that also values their time and values that partnership as well and does things to make it as easy as possible for them to do business with us, right?

Vis-a-vis one of the main things, which is a centralized ordering platform that everybody in the organization uses.

So, yeah, we definitely take great, we go to great lengths to make sure that our users are all using the same platform, regardless of the materials they're purchasing.

We want them going through that one individual platform.

I mean, Lisa nailed it.

Now, I'll admit that we are in a very different space.

Being pediatric, our SKU count is like 200 versus general dentistry where Lisa's SKU count is probably 2,000 and counting.

So we're lucky in that regard.

Part of the onboarding process with Alcan, when we affiliate with somebody else,

As we go through, my wife goes through with the owner doctor and goes through their formulary, goes through their purchase history and determines what that doctor likes to do.

So if they have a specific crown company they want to work with, if they have a certain composite that they want to use, we make sure that that's added into the formulary set as the preferred formula.

as the preferred product for that office.

And then we work with the suppliers and possibly the manufacturers, depending on what the product is, to say, okay, here's our price for that.

It's set in the formula so that when the lead RDA at that office goes to place that

product in the cart, it pops up, it's there automatically for them.

They click one button and it goes through a very streamlined approval process.

So doing the work ahead of time to remove those bottlenecks is one of the most important things that we have done.

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