Tim Otto

speaker

138 appearances 1 recordings 1 series first heard Jul 2026 last heard 28 Jul

Tim Otto’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Group Dentistry Now Show: The Voice of the DSO Industry · 2026 Dental Procurement Panel: Standardization, Partnerships, and Future Strategies · 28 Jul 2026 podcast

So when analyzing which suppliers we want to use,

Obviously, pricing and their ability to get down to the levels that we need them to are important.

But for the most part in our world, and I'm sure it's the same with Pearl Street, what they have is a price designated by the manufacturer that each of these suppliers gets.

And then it's up to the supplier to compete with each other as to, A, how low they're willing to go, B, what level of inventories they're willing to carry.

and then see what does that relationship overall look like.

I know that not only I can pick up the phone, but any one of my team members across the country can pick up the phone and immediately be in contact with Riley, one of her teams, somebody from Leanne's team, and we know that we have that support.

And if there's an issue, they're going to be on the phone working with us immediately, whether it's AP, whether it's rerouting deliveries, or whether it's refunds and working with the manufacturer immediately.

to ensure that we have the support.

So having that relationship, and it truly is a relationship with those suppliers, is as valuable as just having the lowest cost.

And that's really what we look for in a relationship.

Yeah.

And just to clarify that, I think that was actually the 3M crown situation because we have a very tight relationship.

This goes back to the manufacturer-supplier relationship.

We have a very deep relationship with Sprigg crowns.

And so Sprigg are the only zirconia crowns that we use.

And having that relationship with those suppliers and the manufacturers is something that really is what Alcan has become known for, right?

My wife, Alex, is a success speaker for Sprigg.

And when we partner with a company, we make the commitment to them to utilize them.

It's not just about price.

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