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Tobyn Sowden

๐Ÿ‘ค Speaker
140 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

And so we had developed our own tools in-house to...

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

to track and provide analytics internally in order to really grow that quickly.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

And so over time we realized that that is a business on its own.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

Let's open that up and acquire software publishers to use our own analytics.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

And as we did that, we kind of had the desire to build some of our own products and in some cases actually use those products as

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

and how we could grow products using them.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

And so our main software, our desktop software, Atlantic Solution Desk Metrics is integrated into Shift and it's one of the ways we've been able to rapidly integrate on the product and grow it so quickly.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

At least one event in a monthly, in a month.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

Yeah, it could be anything, but mostly it's a heartbeat event.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

So basically we know that the user is online and active at least once during the 30-day period.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

Well, I guess the relationship is just not all downloads become active users.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

The reason why we call out downloads versus active users is because some of our technology actually provides attribution.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

And so attribution can be a complicated thing.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

It's talked about a lot on the mobile side, but not a lot on the desktop side.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

So we've developed some unique features in our SDKs that allow us to attribute across

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

from the browser into the desktop environment and connect those together.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

It's the reason why we call it downloads and users is because we can actually attribute those directly together.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

Well, they can definitely start with us.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

We can provide some consulting services as far as where to acquire users from.

SaaS Interviews with CEOs, Startups, Founders
639: Fastest Growing Canadian Software Company: $200k to $20M in Revenue from 2010 to 2015 with CEO Tobyn Sowden

However, I think one of the