Tom Scott

speaker

236 appearances 1 recordings 1 series first heard Aug 2026 last heard 4 Aug

Tom Scott’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

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Talking AI · Context, Control, Collaboration: Why Capability Was Never the Bottleneck · 4 Aug 2026 podcast

And historically, it could be very challenging to figure out where are the points of alignment that you need to focus on across an executive team.

Because if everyone shows up and we're all talking about 70% of the same thing,

It's not always obvious where the conflict is.

And I have used models that help really brighten the lines between positions as I'm trying to create alignment in the organization.

And I use that to drive discussion with my executive team.

So that's one use case.

As I was talking about earlier, I'll often do that work at the model level.

And then I will drive that down into our work delivery platform and say, look, here's the areas that we need to be discussing on.

Here's where I need your opinion.

Here's what we're going to do to move forward.

The other area that has been enormously useful

is just the to-do management of an execution where you have a million conversations over the course of a day or a week and collecting all the follow-ups.

So when it gets into right from work execution, it's great, but not every interaction I have happens there.

It happens across a number of different surface areas.

And I'll use that technology to essentially sweep all of that together across my email, across Slack, across Wrike, and then make sure that gets organized into a work delivery mechanism where I can ultimately, I can ultimately hold people accountable.

Now, other use cases that I've seen across the organization that I'm not the creator on, but I'm really excited about is we've done everything from build up specific customer applications within my pre and post sales teams to identify use cases at the customer level.

That always gets me really excited.

I've got some early stage work that we've done to essentially take customer support tickets and automate maintenance fixes as they come in, where you've essentially got a completely connected pipeline of a ticket, comes in, gets assigned to a task, gets assigned to an agent, gets assigned to a review, gets into production.

That has an enormous amount of promise for us as an organization.

And I've seen a lot of interesting use cases that gather information across multiple systems to automate decision making, whether it is sales plays that have worked or whether it is just trending at certain types of customers to be able to drive focus on that within the region.

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