Tom Scott

speaker
236 appearances 1 recordings 1 series first heard Aug 2026 last heard 4 Aug

Tom Scott’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

Appearances

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But getting in there and really feeling where those tensions are comes out.
And I'd say the other area where this really comes out is when you get into the details around process.
Because if you go back to what we were talking about at the very beginning, transformation is always anchored around three things, which is people, process, and tech.
And if you are not in the details around what is the existing process,
then you could be extremely successful automating your workflow.
And what you may find is that all you really did was automate mediocrity and you didn't get the full outcome of what's there.
And so again, that really requires you to get in and understand what are we doing?
What does it look like for simple purposes?
What does it look like on a piece of paper and where does it flow?
Who decides where is the value added step?
And then at that level, you can say, we can take the big ideas and turn them into a repeatable play.
I think you're going in position has to be we're not going to do that, that we are going to completely blow up the way we were doing things before.
And that doesn't necessarily have to be your first step.
I think your first step is to understand what are we doing today?
What are we trying to achieve?
Are we being bold enough in our thinking?
And then I think you have to look back at what you're doing and literally start subtracting at that point and say, how much of this can I take away?
Not because these people were not doing a good job or at one point it didn't make, it made sense.
But I do think you have to start by subtracting as much as possible as part of that.
And then you can start to holistically think about what's the system design of what you were trying to build and what's the minimum number of pieces that you need there.
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