Tom Verrilli

speaker

703 appearances 1 recordings 1 series first heard Aug 2026 last heard 2 Aug

Tom Verrilli’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

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Lenny's Podcast: Product | Career | Growth · This CPO regrets that product management exists | Tom Verrilli (CPO of Whatnot) · 2 Aug 2026 podcast

We knew that was the inevitable end state, but there's obviously a bunch of work that was needed and trade-offs, and just no one wanted to make the call.

And so there was just yet another design sprint, yet another cycle.

And it was another year and a half after I left.

I think it was maybe even almost two years after I left before someone actually did it.

And it turns out, you know, nobody died.

The soul of the place didn't fall apart.

I imagine the same discussion went on for editing tweets, which took another two and a half years.

Like sometimes things aren't actually that complicated.

It's just weak leadership.

The number of people looking there.

If you bottle lightning, genuinely, you can tell.

Honestly, mate, and it's very nice of you to say nice things, but I feel like I fail more often than I succeed across the course of my career.

Genuinely, to the blog you referenced right at the start, I published in the back of that the actual document we use internally to talk about how we build.

And it starts with like batting 500 is like the goal.

So like you're hoping to be right as often as you're wrong.

So there's probably just too many specific examples of times I've screwed up in my career, but there probably is a really common thread to it.

And I think it's probably an easy trap for any PM to fall into, which is like averages mean nothing to the individual is probably the thing that I've like really scarred by.

In any sizable population, it's really attractive to go and look at average utility or average adoption of something.

And then you find that only 3% of people use something.

And you're like, cool, we can probably get rid of that feature.

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