Tommy Mello

You got to set a reservation.

And people say this all the time, like,

Well, how much is it going to be?

And it's like, I was telling somebody earlier, I was like, you go buy a coffee pot, coffee maker for 29 bucks at Walmart.

Or you could go buy like a melee for five grand installed into the wall at your house that makes the best espresso.

And how do we compare home service companies just with this?

There's this guy that does this on Instagram and he's like,

he goes to the fast food restaurant and he's like, yeah, I brought my own chicken nuggets for you guys to just put on the deep broiler.

I bought my own.

And he's like, I want just, I don't need a full cola, just no ice.

And I just want to pay half for it.

And like, I don't know why our industry, I guess there's a lot of competition because it's blue collar, but so many people are like, how much is it going to cost?

Well, you want us to show up the same day.

You don't want a felon in your house with your family.

You want to make sure there's not a lot of warranty calls.

And if there is one, we're going to show up.

And you don't want us to show up every other year when something goes wrong.

I've bought the cheapest at my first house and everything needed to be replaced.

And I don't think experienced shoppers.

That's why the senior citizens are so good, because they're like, I've owned five houses.