Tracey Mumford
speaker
1,190 appearances
20 recordings
1 series
first heard Feb 2025
last heard 12 Jun
Tracey Mumford’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 12 in all, peaking in Mar 2026 with 3.
Appearances
My colleagues gave them eight fictional tax situations pulled from training materials for a tax filing service.
And they struggled.
They miscalculated the refund or the amount owed by an average of more than $2,000.
Even when they were given all the necessary materials, the chatbots just whiffed on some calculations.
The problem comes down to how chatbots are designed.
They're not good at remembering a lot of interconnected information, like all the details of your W-2 plus your mortgage plus whether you have kids.
Errors sneak into their calculations along the way.
And on taxes, a few errors can really add up.
Now, to give the bots a break, the American tax code is incredibly complicated and can be very confusing.
Humans also make mistakes.
The safest thing, experts say, if you want to use AI is to use it like a tool.
Ask it simple questions.
Remember what you're dealing with.
It is not built for precision, which is kind of important for taxes.
Those are the headlines.
I'm Tracy Mumford.
We'll be back tomorrow with the latest and the Friday News Quiz.
From The New York Times, it's The Headlines.
I'm Tracey Mumford.
Today's Tuesday, February 24th.
Showing 681–700 of 1,190 · page 35 of 60
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