Vince Chan

speaker
6,989 appearances 347 recordings 1 series first heard Nov 2024 last heard Jun 2025

Vince Chan’s voice in public audio — every appearance, attributed to the second.

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And I felt like I had really strong intuition and insight around this so when i bring those two things together it felt like there was an opportunity for me to create a new product that could really change what the default of online learning looks like with what i'm really good at yeah speaking of online learning
I've been pretty involved in upskilling myself in recent months, taking courses on platforms like Coursera. While Coursera offers on-demand online learning, there's little interaction and is not very engaging, unless the topic really grabs my interest. On the other hand, I'm also taking some coaching classes, which involve synchronized group learning with breakout sessions.
That's a different experience altogether. And over the years, I've also had a lot of in-person experiences at business schools where I engaged in group dynamics and case studies. debating in large classrooms, or discussing cases in small teams. So when you mentioned designing your product to be similar to McKinsey or the Harvard Business School case method, it really resonates with me.
So my question for you is, for regular learners, for everyday people who don't have the privilege of attending Harvard Business School or any other elite institution, how does your solution stand out? How does it differentiate itself from other learning scenarios I've mentioned, particularly in terms of the learning experience and outcomes?
Yeah, so I think, so the way I think about it is, so maybe the context here is... Adult learning principles and science are pretty clear, and there's a lot of evidence around how adults learn, right? I think actually the issue for most, and it's not like different people, like learning styles is not a thing, right? It's like a myth that's already been debunked.
People really learn well skills where you require judgment and discussion and sort of practice. People really learn better when they're with others. Now, the challenge is that the kinds of high-impact learning where you're working with others is very expensive to scale. And it's very hard to do it flexibly also. And so what you often see is...
Only the very sort of privileged or high budget institutions of the world are able to offer learners the truly great learning experiences grounded in adult learning pedagogy. And then when they're forced to scale, they're making compromises in the learning experience that is not grounded in learning science. but at least it can get that content in front of the people who need it.
But today, in the past, there was no real way to scale truly science-backed great learning to more people. So I would say what we're doing is we're taking that experience that today can only be accessed by really privileged sort of settings and making it much more accessible to many more people through technology.
So it's about scaling live group learning. I also noticed an other key component you mentioned fostering a sense of community. You've had experience as a TV host, a MC, and engaging with people in various social environments. And now you're trying to bring that sense of community into the learning process through technology.
Personally, in the social media era, I found that the sense of humility often feels superficial. Reflecting on my own learning experience, like spending two years in business school with classmates, there was a genuine sense of humility, but it came at the cost of time and being physically present in one location.
Fast forward to today, you're using technology to scale live group learning and engage learners. I'm curious about your approach to using technology to foster and develop a more genuine sense of community. How do you achieve that?
I think this could be a game changer for many people, especially since despite the technology bringing us together, social media has often made us feel more disconnected.
Yeah, and it's something that I think you're totally right that it's sense of community has really been eroded and or the word community has been diluted in the social media world. I would say, okay, so if you step back, what are the things that actually build true sense of community? In our view, I think it requires meaningful conversations.
that allow people to really get to know each other in a deeper way than they otherwise would. Go beyond the small talk or the classic set of things you share in a normal context and allow them to get deeper and learn about like, how do different people think? What are their values?
what where do their perspectives come from and so on and i would say what the way we've designed our learning gets at sparking conversations to get at that level so now comes the question of how do you create that kind of an environment you can't simply throw people into a group and say now talk deep right people don't do that and so the way we've try to do it in our modules.
I think there are a number of different levers we pull, but maybe I'll highlight two. The first one is, in a lot of our modules, we first of all get people to solve problems together that are realistic but fictitious and that are not actually their own life problems.
And by getting people to engage on this external problem, first of all, it just gets people to start deeply engaging and opening up in a more comfortable way because it's not like you're suddenly having to be very vulnerable from the get-go. And people also just really like problem solving together.
I think it's one of the innate qualities of humans that gets people to want to play social games, play board games, and do things with each other. And so we've created an environment where it feels like you're collaborating together and working together. Then the second thing we do is we then layer on the kinds of interactivity that allows everybody to share in a meaningful way.
So one of the examples of this interactivity in our platform is we actually get everyone to write down their thinking. So it's a group setting, but alone, solo, quietly for a few minutes. So you reflect on the questions first and you are able to organize your thoughts. Then afterwards, you're able to share with each other how you thought about the prompt that was given.
And so this sort of sequence intentionally allows everybody to have more of an equal voice in sharing and also the thoughts that they share to be more richer rather than people just off the cuff answering questions without having had a chance to really thought about it and write it down.
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