Will Guidara
speaker
1,995 appearances
4 recordings
4 series
first heard Oct 2022
last heard 15 Jun
Will Guidara’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 3 in all, peaking in Jun 2026 with 1.
Appearances
Service is the thing that you do, right?
And in a restaurant, everyone can relate.
We've all been to restaurants.
That is getting the right plate of food to the right person within the right amount of time.
Hospitality is how you make that person feel.
Whether through just unique bespoke gestures or through things as simple as being present and maintaining eye contact and slowing down for long enough to actually listen and care about the individual.
Back in the day when I still used a script during interviews, one of my favorite questions was that, what's the difference between service and hospitality?
And the greatest answer I ever got was, service is black and white, hospitality is color.
Hospitality is how you turn a transaction into a memory.
And when you do that,
Yeah, to say what I've already said, I really do believe it's the greatest competitive advantage any business can have.
It was...
probably two weeks after I graduated college.
My mother, who was sick for a lot of my young life, finally passed the day after I graduated college.
And that summer, I was meant to go to Spain to study.
And I almost canceled it, but then I decided not to.
And the dinner that my dad and I had the night before I left was at a restaurant called Danielle.
And Danielle is the flagship restaurant of a chef named Danielle Balloud.
Anyone who really follows restaurants would know that name.
He's one of the greats.
Showing 41–60 of 1,995 · page 3 of 100
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