This episode explores why many Japanese workers appear overworked, focusing on the concept of “overquality.” Using everyday examples like convenience stores and comparisons with Thailand, the talk shows how Japan’s high service standards have become the default expectation. What was once a bonus—exceeding expectations—has turned into a minimum requirement, leading to overwork and stress. The episode argues that this is not just a workplace issue but a social structure. Rather than lowering quality, Japan needs to rebalance it. Fair work should match fair pay, and anything beyond that should remain optional, not mandatory, to create a more sustainable society.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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