How Bad Does It Hurt Falling Out of a Phone Tree?

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Recorded18 Nov 2016

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Show notes

It’s alright to create necessary friction if you don’t need to talk to everyone. If there is one thing we want more than anything to be true, it’s that phone trees are an effective way to handle incoming phone traffic. However, there is substantial data to back up the fact that people prefer talking to […] The post How Bad Does It Hurt Falling Out of a Phone Tree? appeared first on .

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