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AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics

Arvind Jain, CEO of Glean, Rubrik co-founder, and Google Distinguished Engineer, discusses the future of enterprise search

20 Feb 2023

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Arvind Jain, Glean CEO and Rubrik co-founder, started Glean in March 2019 to make it easier to find answers strewn across myriad SaaS apps. Prior to Glean, Arvind had an incredible run at data security company Rubrik which he co-founded in 2014. Prior to Rubrik Arvind was a distinguished engineer at Google. Glean became a unicorn last year having raised $100M in May from a list of iconic investors including Lightspeed, General Catalyst, Kleiner Perkins, and Sequoia.Enterprise search is one of the best examples of a field that was in desperate need of disruption. In this episode, we meet one of the disruptors.Listen and learn...Where there's a gap in traditional search technology including GoogleHow to retrieve the best answers across hundreds of SaaS appsHow to understand what users need even when they don't know the right way to ask for itHow to use LLMs like ChatGPT to improve search accuracyHow products like Alexa and Siri are teaching us to ask questions using natural language rather than searching with keywordsHow to personalize enterprise search without improperly using user dataWhat is the future of knowledge managementReferences in this episode...The ethics of ChatGPTSeth Earley from Earley Information Science on AI and the Future of WorkThe Glean blog

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