In this episode, we talk to Natasha Hawker, CEO of Employee Matters. Employee Matters provides employee support to small businesses to maximise profitability through employee productivity. The company provides Employee Experts that will guide you in your HR needs. What is covered in this episode: Employee Matters’ business updates over the last year Managing the team and business The process of rebuilding and rewriting their website and the valuable information you can find there The reason why education is key to any business Discussion on the book: Never Split the Difference by Chris Voss Key things you need to know about recruitment Tips on interviewing potential talent and building your talent pool Employee Value Proposition and why you need it The future of recruitment The importance of candidate management Current thinking and practices about performance development and management and the difference between the two How job descriptions and accountability matrixes help in achieving strategic goals Voxer App Ten (10) questions that can power up performance development sessions or one-on-one meetings The changing state of performance management 10-minute stand-ups and how it helps in action and accountability Discussion on independent contractors, casual & permanent employees Legal Contracts Services of Employee Matters Book: From Hire to Fire and Everything in Between Links: Website - Employee Matters Book - Never Split the Difference by Chris Voss Book - From Hire to Fire and Everything in Between by Natasha Hawker LinkedIn - Natasha HawkerSee omnystudio.com/listener for privacy information.

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