"Digital masters aren't just deploying technology. They're changing the way procurement runs." - Chris Riley, Partner - Supply Chain and Procurement, Deloitte As AI-enabled tools shift the landscape from efficiency to true strategic impact, CPOs are tasked with making sense of new operating models, changing expectations, and how to redeploy talent toward higher-value work. In this episode, Deloitte's Chris Riley, Ryan Flynn, and Jocelyn Mayfield join Philip Ideson to break down the findings of Deloitte's latest CPO and AI surveys. They reveal what sets digital masters apart, how top teams link digital investments to business outcomes, and what it takes to move from process efficiency to business advisor. Whether you're rolling out AI for the first time or redesigning your operating model, this conversation dives deep into practical lessons and next steps for forward-thinking procurement teams. In this episode, Chris, Ryan, and Jocelyn will discuss: - What "digital masters" do differently - Why operating model design now has existential importance for procurement - The real opportunity (and challenge) in reskilling for the AI era - How cultural change and reward systems drive sustainable transformation Links: Chris Riley on LinkedInRyan Flynn on LinkedIn Jocelyn Mayfield on LinkedInSubscribe to the AOP Newsletter Subscribe to Art of Procurement on YouTube As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please seewww.deloitte.com/us/aboutfor a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting. This podcast contains general information only and Deloitte is not, by means of this podcast, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This podcast is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this podcast.

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